Mr. Petman Supercenter

I've always loved Mr. Petman, though today had me questioning things. I stopped in to get some toys for my ferret and took a look at the ferrets they had in stock. The two that were in the enclosure were so young had to be close to 4-6 weeks old, they didn't even had their back canines in yet. The cashier had mentioned they were 6-8 months old which I understand not everyone may know but that is close to impossible for how small they were. The more alarming part Is that the white ferret was nothing but skin and bones. This little guy was trying to express his bladder multiple times with no luck, was shaking, had hair loss on his tail, and looked like he was on the brink of death. The other ferret seemed to look healthy so it was a stark contrast. The white male ferret NEEDS medical attention ASAP. I visited the store on 10-1-2023 and I really hope that he gets vet attention soon because he may not have much time left judging by his condition. I am really disappointed that it seems to have slipped by the staff of Mr. Petman and I would hate to see this guy lose his life or be purchased and only have a few weeks with his new family.

This store was so fun to be in. Lots of different species of animals, reptiles, and insects. The staff was amazing, very welcoming, and educated us on so many interesting things! We loved stopping by and will do so more often! I loved how friendly the birds were and how well kept the place was. You could definitely tell the animals are cared for!

I've been going here for years. It's a fun place to visit because you can kinda hold and interact with the animals unlike the "chain" stores. I'm really glad to see they are cleaning the whole place up. It was getting pretty nasty but with that many animals, I'm sure it's hard to care for them all adequately. I loved seeing the monkeys for so long but the last few years it started to bother me seeing them sitting there. 😥 Thank God they finally sent them to a monkey sanctuary. They were "fun" but they were basically in prison for years, hope they are in a better place where they can get some fresh air and more interaction. They have a big selection of bird toys and a lot of other supplies for all kinds of animals.

BUYER BEWARE. I would not recommend this place. The conditions of the animals are horrible. The staff is HORRIBLE. EVERY TIME I go in, there are dead animals and the staff could seem to care less. I used to visit often & there was a gentleman (I think his name is Scott.) He was extremely friendly and knowledgeable; the reason I even kept coming back. I guess it gave me a false sense of trust in the place. Because if he's not there... the rest of the staff is insanely rude. Usually on their phones and can't be bothered. Act annoyed by everything. They are rarely doing anything for the animals or for customers when I've gone in. Which the most important thing is the Conditions of the animals is literally always a tragic gamble. Today, the baby cockatiels were so overcrowded, dirty and looked sickly. Half of them were missing their toes... for a baby that means other birds have bitten them off probably from being overcrowded or brought in from a mill environment. (photo) There was a dead Uromastyx - see photo, dead one under the hide- which was NOT a baby. I told the girl behind the counter and she could care less. Frilled dragons SHOULD NOT be kept this way. (photo) Every time I tell them about a dead animal, they act like 👍 👌. Sick. The bugs and putrid smell, you'd think they wouldn't be standing around doing nothing. And the animals are way overpriced for the conditions they are kept in. I know they're the only place around, and they have a large selection; prices on products are not terrible, but buyer beware. Specifically on their poor treatment of animals. Birds and parrots- don't expect ANY info like sex, health or even date of birth EVEN on the handfed (NOT HAND RAISED- HUGE DIFFERENCE) babies. I learned the hard way. BEWARE.

I strongly discourage anyone from doing business with Mr petman, i wish I would’ve payed attention to all the negative reviews. I spent a lot of time in there today with his staff who were great and very knowledgeable. I was interested in getting a chameleon and ended up purchasing one as well as all the supplies that comes a long with it. I spent over $1100, which was fine, I was excited about My new pet. The owner agreed to let me keep the chameleon there overnight allowing me time to set up his habitat which I appreciated. I was really disappointed realizing the terrarium wouldn’t fit in my car so I had to go pick up a larger vehicle from my house 45 min away. While on my way back to the pet store I realized I was going to be arriving 9 min after they closed so I called to make them aware, I didn’t think would be a problem since I already paid for the item and considering how much I spent in his store. Would you believe the owner said no he wasn’t willing to wait 9 min?!?! After a few words his staff was agreeable to wait the 9 minutes. When I arrived, the owner and his staff were waiting outside with the tank and the chameleon in a box (after agreeing that I could keep it there over night while I set up his home). So since we were not expecting to take him home with us today, he came home with no food. I have to wonder if Mr Petman even cares about the animals he’s selling. Hopefully the animal doesn’t die before I am able to finish setting up his home. I must say, the level of unprofessionalism I experienced today is completely unacceptable. Despite the great customer service provided by the staff, the positive experience was overshadowed by the poor business practices demonstrated by the owner. The disrespectful treatment of customers in this manner is unacceptable, I wouldn’t spend another dollar in this store.